Company Admin: As the administrator of the company’s SenSights account, the Company Admin has full control over all users within the company and its branches. The Company Admin has the ability to create, view, edit, and delete all users, including Agents, Caregivers, and Individuals (patients). They can also manage the company’s account settings, create sub-accounts for different branches, and assign different levels of access to different users.

Agent: An Agent is responsible for managing the tasks and activities of other users within their branch, including Caregivers and Individuals. They have the ability to create, view, edit, and delete users within their branch. They can also add tasks for other Agents, Caregivers, and Individuals, assign tasks to specific users, and monitor the progress of tasks.

Caregiver: As the primary caregiver for Individuals (patients), a Caregiver has the ability to add, view, and remove patients from their care. They can also add ranges of health readings for each patient and record daily health readings to monitor their patients’ progress. Caregivers can make audio/video calls to their patients to provide remote support and assistance. They can also add tasks for Individuals and monitor the progress of tasks.

Individual (Patient): As the patient receiving care, the Individual has the ability to add, view, and remove their assigned Caregivers. They can also add ranges of health readings and record daily health readings to monitor their own progress. Individuals can make audio/video calls to their assigned Caregivers to receive remote support and assistance. They can also add tasks for Agents and Caregivers and monitor the progress of tasks.